Last updated: September 16, 2026
DuladSigns respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, placing an order, or communicating with us.
DuladSigns is operated by DuLads Corp in Ontario, Canada.
Information We Collect
We may collect information you provide directly to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and product information
- Custom sign specifications
- Artwork, logos, images, or other files you submit
- Quote request information
- Communications between you and DuladSigns
We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, cookies, and website activity.
Orders and Payments
Our online store is powered by WooCommerce.
When you place an order, we collect information necessary to process and fulfill your purchase, including your contact, billing, shipping, and order information.
Online card payments are processed through Moneris. DuladSigns does not intentionally store your complete credit card number on its own website systems. Payment information is processed through the applicable payment services and is subject to their privacy and security practices.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Prepare and respond to quote requests
- Manufacture customized signage
- Process payments
- Arrange shipping, delivery, or pickup
- Communicate about your order or project
- Provide customer service
- Maintain and improve our website
- Prevent fraud and protect our business and customers
- Maintain business, accounting, and legal records
- Comply with applicable laws
Custom Artwork and Uploaded Files
If you provide logos, artwork, photographs, measurements, drawings, or other files for a custom signage project, we may retain those materials as reasonably necessary to prepare your quote, manufacture your order, provide future customer service, or maintain appropriate business records.
Cookies and Website Technology
Our website may use cookies and similar technologies necessary for website functionality, shopping-cart operation, checkout, account functionality, security, analytics, and user preferences.
You may be able to control certain cookies through your browser settings. Disabling necessary cookies may affect some website features.
Who We Share Information With
We may share personal information only as reasonably necessary with service providers that help us operate our business, such as:
- Payment processors
- Website and e-commerce service providers
- Hosting and technology providers
- Shipping and delivery providers
- Accounting or professional service providers
We do not sell your personal information.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, customer service, accounting, tax, warranty, dispute resolution, fraud prevention, and legal obligations.
Security
We use reasonable administrative and technical measures intended to protect personal information. However, no online system or method of electronic transmission can be guaranteed to be completely secure.
Your Privacy Choices
Subject to applicable law, you may contact us to request access to or correction of personal information we hold about you, or to ask questions about how your personal information is handled.
Third-Party Services and Links
Our website may contain links to or use services provided by third parties. Their handling of information is governed by their own privacy policies and practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For questions or requests concerning this Privacy Policy or your personal information, contact:
DuladSigns
Operated by DuLads Corp
Whitby, Ontario, Canada
Email: sales@duladsigns.com